Terms and Conditions

Terms and Conditions for Bhaago India

Last Updated: 13th December, 2025

1. Introduction

Welcome to Bhaago India and 9pic AI, operated by Argo Solutions Infotech Private Limited ("we," "us," or "our"). These Terms and Conditions govern your access to and use of our website at https://bhaagoindia.com and our related services, including our AI-powered photo tagging platform, ticketing system, photo hosting solution, personalized video generation, and running event management service (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access or use our Services.

Important: Agreement to Terms

By using Bhaago India services, registering for events, uploading photos, or accessing AI-powered features, you agree to these Terms and Conditions. Your use of AI-powered services constitutes consent to biometric data processing necessary for those features.

2. Use of Services

Our Services are intended for use by event organizers and attendees. You may use our Services only for lawful purposes and in accordance with these Terms and Conditions.

2.1 Account Creation

To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Accuracy of Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3. Event Organizers

As an event organizer using our Services, you agree to:

  • Provide accurate and complete information about your events
  • Comply with all applicable laws and regulations
  • Obtain all necessary permits and licenses for your events
  • Be solely responsible for the content and conduct of your events
  • Handle all customer service inquiries related to your events

4. Ticketing and Payments

Bhaago India facilitates ticket sales for events. By purchasing tickets through our platform, you agree to the following:

  • All ticket sales are final and non-refundable unless otherwise stated by the event organizer
  • Refunds and cancellations are subject to the event organizer's policy
  • We are not responsible for lost, stolen, or damaged tickets
  • We reserve the right to cancel ticket orders that we suspect to be fraudulent

5. AI-Powered Photo Services

Our AI-powered photo tagging and search services use advanced machine learning to identify and tag individuals in event photos. By using these services, you agree:

  • To only upload photos that you have the right to share and process
  • That AI processing may achieve 99% accuracy but is not guaranteed to be 100% accurate
  • That biometric data (facial recognition) is processed securely and used only for photo matching
  • To grant permission for AI analysis of uploaded photos for tagging purposes
  • That we may use anonymized photo metadata to improve our AI systems
  • That by using AI services, you consent to necessary biometric data processing

5.1 AI Service Limitations

Our AI services have certain technical limitations:

  • Photo search results are typically available within 2-24 hours after upload
  • AI accuracy may vary based on photo quality, lighting, and angle
  • Some photos may not be successfully tagged due to technical limitations
  • Service availability depends on our cloud infrastructure and AI processing capacity

6. AI-Generated Content and Videos

Our AI-powered video generation service creates personalized race videos from event photos. By using this service, you agree:

  • That AI-generated videos are created using your uploaded photos and event data
  • You retain ownership of your original photos used in video generation
  • We grant you a license to use the AI-generated videos for personal, non-commercial purposes
  • Video generation may take up to 24 hours depending on processing queue
  • We may use anonymized video generation data to improve our AI models

6.1 Video Content Usage

AI-generated videos may include:

  • Your race photos automatically compiled into highlight reels
  • Performance metrics and timing data overlays
  • Event branding and sponsor information
  • Background music and visual effects selected by our AI

7. Consent and Agreement Mechanisms

7.1 General Platform Access

By accessing or using our Services, you agree to be bound by these Terms and Conditions (browsewrap agreement). This agreement is formed when you first access our platform.

7.2 AI Services and Data Processing

By using AI-powered features including photo search, facial recognition, and video generation, you consent to the biometric data processing necessary for these services. Your continued use of these features constitutes ongoing consent.

7.3 Consent Scope

Consent for AI processing is given through your use of the services and covers the processing of biometric data necessary for photo recognition and matching features.

8. Intellectual Property

"Bhaago India" is a registered trademark of Argo Solutions Infotech Private Limited. "9pic AI" is a trademark applied for by Argo Solutions Infotech Private Limited. All content on our website, including but not limited to text, graphics, logos, and images (except for event descriptions provided by organizers), is our original content and is protected by copyright and other intellectual property laws.

You may not use, reproduce, distribute, or create derivative works based on our content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Bhaago India and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • AI processing inaccuracies or failures
  • Unauthorized access, use, or alteration of your transmissions or content
  • Delays in photo processing or video generation
  • Technical limitations of AI recognition systems

Our AI services are provided "as is" and we do not guarantee 100% accuracy in photo recognition, tagging, or video generation.

10. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Argo Solutions Infotech Private Limited

C/O ANIMA SAHA, R.R.N.ROAD, COOCHBEHAR

Koch Bihar, West Bengal, India - 736101

Email: [email protected]

14. Trademarks

"Bhaago India" is a registered trademark of Argo Solutions Infotech Private Limited. "9pic AI" is a trademark applied for by Argo Solutions Infotech Private Limited. All other trademarks, service marks, trade names, and logos referenced herein belong to their respective owners.