Cancellation and Refund Policy

Last Updated: 13th December, 2025

1. Introduction

This Cancellation Policy outlines the terms and conditions for cancellations and refunds related to events ticketed through Bhaago India. By purchasing tickets through our platform, you agree to comply with this policy.

2. Ticket Cancellations by Attendees

Ticket cancellation policies are set by individual event organizers. Bhaago India facilitates these policies as follows:

  • Cancellation requests must be made at least 24 hours prior to the event start time.
  • To request a cancellation, attendees should contact the event organizer directly.
  • Refund eligibility and amounts are determined by the event organizer's policy, which may vary from event to event.
  • We strongly recommend reading the specific terms and conditions for each event before booking tickets.

Please note that the platform fee charged by Bhaago India is non-refundable.

3. Event Cancellations or Postponements

In the event of cancellation, postponement, or significant changes to an event:

  • The event organizer is responsible for notifying ticket holders and managing refunds.
  • Bhaago India will assist in communicating updates to ticket holders as provided by the event organizer.
  • Refund policies for cancelled or postponed events are set by the event organizer.
  • Bhaago India is not liable for any loss or inconvenience caused by event cancellations or changes.

4. Refund Process

When a refund is approved by the event organizer:

  • Refunds will be processed through the original payment method used for the ticket purchase.
  • Processing times may vary depending on the payment provider and financial institutions involved.
  • In most cases, refunds should be reflected in the attendee's account within 5-10 business days.
  • AI service fees and digital content purchases are generally non-refundable.

5. Digital Services Cancellation

For AI-powered photo services and digital content:

  • Photo tagging and search services are non-refundable once processing has begun.
  • AI-generated videos and certificates are non-refundable once delivered.
  • Digital downloads remain accessible for 12 months after service completion.
  • Account cancellations do not automatically delete processed content.

6. Limitations

Please be aware of the following limitations:

  • Bhaago India cannot override an event organizer's cancellation policy.
  • We are not responsible for cash refunds for tickets purchased through credit/debit cards or other electronic payment methods.
  • Bhaago India is not liable for any changes in event details, including but not limited to date, time, venue, or content of the event.

7. Fraudulent Activity

Bhaago India reserves the right to cancel tickets and refuse refunds if fraudulent activity is suspected in relation to a ticket purchase or cancellation request.

8. Changes to This Policy

We may update this Cancellation Policy from time to time. We will notify users of any significant changes by posting the new Cancellation Policy on this page.

9. Contact Us

If you have any questions about this Cancellation Policy, please contact us at:

Argo Solutions Infotech Private Limited

C/O ANIMA SAHA, R.R.N.ROAD, COOCHBEHAR

Koch Bihar, West Bengal, India - 736101

Email: [email protected]

10. Trademarks

"Bhaago India" is a registered trademark of Argo Solutions Infotech Private Limited. "9pic AI" is a trademark applied for by Argo Solutions Infotech Private Limited. All other trademarks, service marks, trade names, and logos referenced herein belong to their respective owners.